Privacy Policy
Effective January 1, 2026
Hallmark Tupelo Concrete, tupeloconcrete.com, hi@tupeloconcrete.com
What this policy covers
Hallmark Tupelo Concrete is a concrete contractor in Tupelo, MS. This policy explains what information we collect when you use our website, starting at our home page, and how we use it. It also covers how long we keep that information, what choices you have and how to reach us with a privacy question.
It applies to this website and the estimate requests that come through it. It doesn't cover other websites you reach through a link on ours, because those sites have their own policies. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form or call us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a new driveway, a cracked patio or a sinking slab. If you send photos of the concrete, we keep them with your request so our crew knows what to expect before we come out.
Our contact form runs on an outside form service. It receives what you type and passes it to us, and it handles that information under its own privacy policy.
Information collected automatically and cookies
Like most websites, ours may collect basic technical information when you visit. This can include your browser and device type, the pages you view, how you found the site and a general location based on your internet connection. We use it to see which pages are useful and to fix anything that isn't working.
Cookies are small files your browser stores so a site can remember a visit. We and our analytics provider may use them to count visits and understand how people use the site. You can block or delete cookies in your browser settings, and the site will still work, though some features may not.
How we use your information
We use the information we collect to:
Answer your question or estimate request.
Schedule an on-site estimate and plan the job.
Keep records of the work we've done at your property.
Improve the website and see what people are looking for.
Meet our legal, tax and business record obligations.
We don't sell your personal information, and we don't share it with other companies for their own advertising. We share it only with services that help us run the website and the business, such as our form and analytics providers, or when the law requires it.
How long we keep it
We keep estimate requests and job records as long as we need them to do the work, stand behind it and keep the business and tax records the law requires. Requests that don't turn into a job are deleted after a reasonable time, and analytics data is kept mostly in summary form.
We take reasonable steps to protect what you share with us. No website, form or email is perfectly secure, so please don't send sensitive details like bank or card numbers through the contact form.
Your choices and rights
You can ask us what personal information we hold about you, and you can ask us to correct it or delete it. Depending on the state you live in, you may have other rights under that state's privacy law, and we'll honor those requests where they apply.
We may need to confirm who you are before we act on a request, so we don't hand your information to someone else. You can also ask us to stop contacting you at any time.
Children's privacy
This website is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we handle information changes. The current version is always posted on this page.
How to raise a privacy question or concern
If you have a question or concern about your privacy, or want to make one of the requests above, call Hallmark Tupelo Concrete at (662) 990-8013. You can also reach us through our Contact page or at the email address shown on this site.
Our hours are Mon–Fri 6 AM–10 PM and Sat–Sun 7 AM–11 PM. We respond within 1 business day.